TTTT appreciates that there will be times when it is necessary to cancel a swimming lesson due to illness or inclement weather.
The temperature of water and air is an important factor in providing a suitable teaching environment and at all times the safety and interests of the student defines whether a lesson should be cancelled or shortened.
It is not a problem to teach in rain if the temperature is ok, particularly in mid summer. After all we do get wet swimming every week!
At the end of the day it is your prerogative to cancel a lesson for any reason, however, to ensure consistency and fairness for all clients and instructors, I would like to outline our cancellation policy below:
Where TTTT believe the weather in unsuitable for swimming, we will contact you to postpone a class. However, we do cover a broad range of areas and pool settings, so if we have not contacted you and you believe the weather/ temperature is unsuitable to swim, please call our office on 0402 002 902.TTTT will never cancel a class without attempting to contact you, so please do not ever assume a class is cancelled if the weather is poor.
Should you wish to cancel a lesson at any time, please call 0402 002 902 to make a cancellation.
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